Guthrie Cortland Region Experiencing Phone Issues
Due to inclement weather earlier this week, the Guthrie Cortland region locations are experiencing issues with their phone systems.
Return to Guthrie homepage
We are thrilled to welcome Lourdes patients and caregivers
On February 1, Lourdes Hospital and its locations officially join Guthrie. We are so excited to welcome you, and we look forward to meeting your health care needs!
Who is Guthrie?
We are a not-for-profit, integrated system offering a full range of health services, including primary care, specialty care, behavioral health, surgical services, inpatient care, home health, long-term care, palliative and hospice care. Learn more about us here.
With the addition of Lourdes, Guthrie has nearly 1,000 physicians and advance practice providers serving 13 counties in Pennsylvania and New York. Find a location near you here.
LEARN MORE
Our History
After completing a surgical residency at Mayo Clinic, Dr. Donald Guthrie came to Sayre, Pa., and founded the Guthrie Medical Group in 1910. Within a year, he expanded services at Robert Packer Hospital as he recruited physician specialists to join Guthrie, an integrated model he learned at Mayo.
Since then, The Guthrie Clinic has evolved and grown to six hospital campuses and nearly 50 clinic locations. Learn more about our history here.
LEARN MORE
What’s Next?
As Guthrie patients, you may still see the same Lourdes providers you know and trust, and you will have access to a larger network of providers with additional expertise and treatment options. Search for your provider or a new one here.
With the upcoming launch of the Epic electronic medical record at former Lourdes locations later this year, you can stay connected to all of your Guthrie providers and access all of your medical information in one place. Our patient portal, eGuthrie, will allow you to message providers, see test results, schedule appointments, request prescription refills and more. Learn more here.
Connect with Us
This web site and Guthrie social media are great ways to stay up to date on new providers, events and care options.
Follow us:
Frequently Asked Questions
Will Guthrie accept my insurance?
All insurance plans previously accepted at Lourdes locations are still accepted at these locations.
As we work through this transition, it is important to know that some insurance plans accepted at Lourdes locations are not accepted at other Guthrie locations. Likewise, not all insurance plans accepted at other Guthrie locations will be accepted at Lourdes locations.
Click here for information about participating insurance plans. This information is subject to change at any time.
Remember: Your insurance company is your best source for verifying coverage.
Does Guthrie offer financial assistance?
If you do not have health insurance, are uninsured or underinsured, or worry that you may not be able to pay for part or all of your care, we may be able to help. The Guthrie Clinic provides financial assistance to all patients regardless of their ability to pay. Financial Assistance sliding scale discounts for essential services are based on family size and income. No one will be denied access to services due to an inability to pay. In addition, we may be able to help you get free or low-cost health insurance or work with you to arrange a manageable payment plan.
More information about Financial Assistance, including for patients of Lourdes locations, can be found here.
Do I need to reschedule an appointment I made before Lourdes joined Guthrie?
No need to reschedule -- all scheduled appointments will not change.
Will my bill change?
There will be no immediate change to how you receive bills for care at Lourdes. For questions about your Lourdes bill, call:
- Doctor's office bills: 800-566-5050
- Hospital bills: 607-584-5510
How do I request my medical records from Lourdes?
Request electronically by clicking here.
To request a copy of your medical records by phone, please contact the Health Information Management department at607-798-5970and choose option #3.
- You may request your medical records in writing to either our Health Information Management Department or the Practice Manager of your primary care office. For privacy reasons, patient identification must be verified before any information can be released.
- Please complete anAuthorization for the Release of Health Information formand give it to your primary care provider or mail the form to:
Lourdes Hospital
HIMS Department
169 Riverside Drive
Binghamton, NY 13905 - You may also fax this completed form to607-798-6740.
For questions please call607-798-5970.
