FAQs
For HR questions, please see the following resources:
- Kaiser Permanente National HR Service Center. Phone: 1-877-457-4772. Fax: 1-877-477-2329. ...
- The Work Number (Kaiser Permanente employment verification vendor) employees.theworknumber.com.
What is the phone number for KP National HR? ›
Employees may contact the Regional Human Resources Command Center at (855) 599-9922. Physicians may contact the TPMG Physician Benefits Team at (510) 625-6600. The EAP offers a free and confidential service for all Kaiser Permanente employees and their dependent family members.
What is Kaiser user ID? ›
This ID is called the National User Identifier (NUID). The NUID is intended to be the one and only ID that you will eventually use to access all KP computer systems, eliminating the need to remember multiple sets of credentials.
What is the phone number for Kaiser Southern California member services? ›
If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website .
How do I access HR connect? ›
Navigate to doehrconnect.custhelp.com and select the Employee Log In button. We recommend that you use Internet Explorer or Chrome. Also available on your mobile device! Enter your DOE/Windows User Name and Password.
How do I connect with HR? ›
- 1 Find a common ground. Before you contact an HR manager outside of your department, do some research on their background, interests, and goals. ...
- 2 Be respectful and polite. ...
- 3 Provide value and feedback. ...
- 4 Keep in touch and follow up. ...
- 5 Seek opportunities to collaborate. ...
- 6 Here's what else to consider.
How do I talk to someone at HR? ›
Sitting down face-to-face will ensure they understand the importance of the issue and how it's affecting your work. If you work remotely and your HR team is far away, schedule a video or audio call to discuss the matter. Avoid only putting it in an email, so your tone doesn't get misunderstood.
What is an HR hotline? ›
An HR helpline provides accessibility for employees.
The hotline also ensures they receive up-to-date advice regarding management and employment law concerns.
How much does Kaiser match a 401k? ›
After 1 year of employment, you're eligible for an employer matching contribution of up to 1.25 percent. Your contribution increases by 1 percent per year up to 6 percent unless you opt out. You're immediately 100 percent vested in your contributions to your account.
Why won't Kaiser let me log in? ›
There are several reasons why your user ID and password may not be recognized. To solve the problem, please try the following: Check for correct capitalization (user IDs are not case-sensitive, but passwords are case-sensitive). Make sure your computer's "Caps Lock" and "Num Lock" keys are off.
The report, by Mark Roberts, M.D., chief of medicine at Kaiser's Vallejo Medical Center, said many physicians are leaving Kaiser for "less demanding jobs" elsewhere or cutting back on their Kaiser work schedules, resulting in a 13 percent turnover rate over the last two to three years.
Who is my user ID? ›
The userid identifies you to the computer. Userids are typically some form of your name. (Your last name, for example). A userid must be unique throughout the computer system.
How do I talk to a real person at Kaiser? ›
- Phone.
- 1-888-901-4636. 711 TTY. Hours: Monday through Friday, 8 a.m. to 5 p.m., except major holidays.
- Medicare members. 1-888-901-4600.
- New member welcome support. 206-630-0029 or 1-888-844-4607. Hours: Monday through Friday, 8 a.m. to 5 p.m., except major holidays.
What is the number for Kaiser 1-800-464-4000? ›
If you have questions about the Kaiser Permanente Community Health Care Program, please call Member Services at 1-800-464-4000 (TTY 711), 24 hours a day, 7 days a week (closed major holidays).
How to unlock Kaiser account? ›
If you've forgotten your password, you can reset it online. In most cases, we will send you a one-time passcode to the email address we have on file for you.
Who is the head of human resources at Kaiser Permanente? ›
Greg Holmes is executive vice president and chief human resources officer of Kaiser Foundation Health Plan, Inc. and Hospitals. In this role, Holmes drives national human resource strategy and operations.
How do I contact a recruiter for Kaiser? ›
Connect with us
- Kevin Dunphy. Senior Director. Kevin.R.Dunphy@kp.org. Office(510) 625-6236. Mobile(510) 506-3456.
- Narlyn Villaruel. Senior Manager. Narlyn.Villaruel@kp.org. Office(510) 625-5932. Mobile(510) 368-4558.
- Cecilia Watson. Senior Manager, Communications/Creative Services. Cecilia.L.Watson@kp.org. Office(510) 625-5950.
How do I resign from Kaiser Permanente? ›
Employees shall be required to give at lease twenty-eight (28) days' written notice of resignation. Failure to give such notice may result in loss of accrued fringe benefits.
How long does it take to hear back from Kaiser? ›
What should I expect to hear back about my application? Each position has a unique timeline, but we typically respond to applications within 2-4 weeks.